Cancellation policies vary by property. Most listings offer flexible (full refund 24+ hours before check-in), moderate (full refund 5+ days prior), or strict (50% refund up to 1 week before). Always check the policy on the property listing page before booking.

Sign up as a host, create a detailed listing with photos/amenities, set your availability and pricing, and submit for verification. Once approved, your property will be visible to travelers. We provide 24/7 support and insurance options for hosts.

Guests pay a 10-15% service fee (varies by booking value) which covers customer support, secure payments, and insurance. Hosts pay a 3-5% commission per booking. All fees are transparently displayed before confirmation.

Our 24/7 support team can be reached at +XXX-XXX-XXXX (hosts) or +XXX-XXX-XXXX (guests). For urgent booking issues, use the "Help" button in your account. Non-urgent inquiries can be emailed to support@myhome.com or via live chat.

All hosts and guests must verify their IDs. Listings are reviewed for accuracy, and we offer:
- 24/7 neighborhood safety alerts
- Secure messaging system
- $1M property damage protection for hosts
- Emergency rebooking assistance for guests

Yes! Many hosts offer reduced rates for weekly (10-20% off) or monthly (20-50% off) stays. Look for listings with "Monthly Discounts Available" tags or message hosts directly to negotiate extended stay rates. Corporate housing options are also available.